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> FAQ
> About
the Aviva Privilege Card |
What are the privileges
offered?
How can I get a privilege
card?
Do I need to pay
a membership fee to receive the Aviva Privilege Card?
Can my family members
and/or friends enjoy the privileges and benefits?
How long is the Aviva
Privilege Card valid for?
What should I do
if I lose or damage my Aviva Privilege Card?
Do I have to return
my Aviva Privilege Card if I terminate my MyCare policy?
What are the terms
and conditions governing the use of the Aviva Privilege
Card?
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Currently,
the Aviva Privilege Card offers exclusive privileges
at selected National Healthcare Group institutions such
as for:
More
benefits will be coming your way! You can view the full
list of privileges and benefits here.
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The
Aviva Privilege Card is given to all MyCare policyholders
automatically. You will receive the card along with
your policy documents, within 7 working days upon approval
of your MyCare application.
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No,
the Aviva Privilege Card is given free of charge to
all MyCare policyholders.
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Yes,
the Aviva Privilege Card is transferable. To enjoy the
privileges and benefits, you will need to present the
card prior to payment.
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There
is no expiry date. The privileges and benefits are ongoing,
subject to periodic review. The full list of merchants
and privileges will be updated here.
Aviva Ltd reserves
the right to amend, withdraw or cancel a portion of
or the entire privilege programme without prior notice.
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Please
call 6827 7788 or drop an email to cs_life@aviva-asia.com.
Replacement of cards is subject to the payment of an
administrative fee of $10.00 per card.
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Yes,
please send your card back to:
Attn:
New Business
Aviva Ltd
4 Shenton Way
#01-01 SGX Centre 2
Singapore 068807
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The
terms and conditions are as follows:
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The
Aviva Privilege Card entitles the member to privileges
and benefits outlined here. |
| • |
The Aviva Privilege Card must be presented on
day of appointment and prior to payment. |
| • |
Privileges
are not valid with any other promotional offers
and/or discounts. |
| • |
All prices quoted are subjected to prevailing
GST. |
| • |
For
physiotherapy sessions, prices quoted do not include
the usage or purchase of certain exercise equipment
as may be required of the therapy session. Referral
from a General Practitioner (GP) is required before
physiotherapy services can be rendered. |
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The
Aviva Privilege Card does not guarantee availability
of service(s). Where applicable, appointments/reservations
must be made in advance, quoting "Aviva policyholder"
when making appointments/reservations. |
| • |
The
Aviva Privilege Card is the property of Aviva
Ltd and shall be returned upon request. |
| • |
Replacement
cards due to loss or damage is subject to an administrative
fee of $10.00 per card. |
| • |
Aviva
Ltd reserves the right to amend, withdraw or cancel
a portion of or the entire privilege programme
without prior notice. Terms and conditions may
change without prior notice or liability or assigning
any reason at Aviva Ltd's absolute discretion.
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For further enquiries,
please contact our Customer Service Centre at 6827
7788.
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